- Where the client is. Hopefully the change process that results from therapy is with the client's thoughts, behavior, and relationships, and so that change is taking place wherever the client is located.
- Where the therapist is. The person performing specific interventions -- the therapist -- is the one doing the therapy, so it makes some sense to argue that the service takes place wherever the therapist is located. However, adopting this answer would mean that a therapist licensed in any state could legally serve clients in every state. While state licensure standards do not differ all that much, they do have some meaningful differences (particularly in California).
- Either, both, or someplace else (like where the server is). Adopting any of these as the answer to where the service takes place would lead to chaos. If you are in California, and your client is in Texas, but your Skype server is in Pennsylvania, would you need to be licensed in Pennsylvania to treat them via Skype? I would hope not.
3.11 ELECTRONIC SERVICES: Marriage and family therapists provide services by Internet or other electronic media to patients located only in jurisdictions where the therapist may lawfully provide such services.Note the key word "located." Not "residing," which would give MFTs some leeway if they wanted to provide therapy to a California resident who was temporarily out of the state. As I read it, "located" refers to the client's physical location at the time the service is being provided. By this standard, marriage and family therapists absolutely cannot perform therapy across state lines by phone or internet (unless the MFT is also licensed in the state where the client is).Except that life happens. Clients sometimes choose to leave the state abruptly, or are forced to by work transfer, military deployment, or other circumstances beyond their control. If your client is in the middle of an intensive therapy process, what happens? Does the therapist simply say they will no longer treat the client, and refer them to a local therapist who will need to do their own assessment and perhaps change the course of therapy?Some therapists willingly arrange for a few sessions with clients moving out of state (temporarily or permanently) to ease the transition to a new location and a new therapist, or to allow for strong continuity of care. Those who provide such sessions by phone or video across state lines argue that they are supported by another portion of the ethics code (emphasis mine):
1.3.2 ABANDONMENT: Marriage and family therapists do not abandon or neglect patients in treatment. If a therapist is unable or unwilling to continue to provide professional services, the therapist will assist the patient in making clinically appropriate arrangements for continuation of treatment.It would seem the safest thing for a therapist to do when a client is outside of state lines is to not treat them, but to arrange for services local to the client. Legal requirements trump ethical standards, and the law allows you only to practice where you are licensed. But when therapists argue that their ethical requirement of non-abandonment not only allows, but actually compels, them to ensure that a client leaving the state is receiving adequate care until they can be connected with local services, in my mind they make an awfully strong case.Update 7-19-2012: Some states have started adopting laws and regulations that either specifically allow, or additionally restrict, the provision of mental health services via telephone or internet. California's Board of Behavioral Sciences has gathered current regulations from a number of other states here: State regulations for phone and internet therapy [starting on page 38].# # #Just to reiterate, I'm not a lawyer. Real lawyers do important lawyerly things, like going to law school. I'm just a family therapist with a really strong interest in policy issues. I'll make a case -- in a later post -- that the time has come for a national licensure standard. Make your own strong case about phone or internet therapy in the comments, with an email to me at ben[at]bencaldwell[dot]com, or through the wonders of Twitter.